Privacy Policy

At DCE Culver Concrete Masters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property details and project specifications
• Payment information for services rendered
• Communications you send to us, including emails and form submissions

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes, estimates, and service proposals
• Schedule and complete concrete services
• Process payments and maintain billing records
• Communicate with you about your project and our services
• Send promotional materials and updates, if you have opted in
• Improve our website and customer experience
• Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us with business operations (e.g., payment processors)
• Contractors or suppliers directly involved in your project
• Law enforcement or government agencies when required by law
• Professional advisors such as lawyers and accountants

All third parties we work with are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting employee access to personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymize your information.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your data

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

DCE Culver Concrete Masters

10835 Garland Dr, Culver City, CA 90232

Phone: (424) 501-3899

Email: info@culverconcrete.com